Last-minute schedule filler
The moment a slot opens up, Roottine messages the patients most likely to want that exact opening — instead of the front desk working the phones or the slot just sitting empty.
Start free trialWhen a patient cancels, staff mark the opening in the dashboard with its date, time, and visit type. Roottine matches it against patients who are overdue for that kind of visit, recently asked about one, or have a history of booking similar slots, and sends them a same-day offer to claim it. The first patient to respond gets it; the offer closes automatically once it's filled.
Capability it provides
The practice gets an automatic way to fill last-minute cancellations without a staff member working a call list, targeted at the patients statistically most likely to actually want that specific slot.
Outcome it creates
Fewer empty chairs from late cancellations, and less staff time spent manually calling around trying to fill a gap that's often only a few hours away.
Staff mark the cancellation in the dashboard and set the date, time, and visit type of the opening.
Roottine checks which patients are overdue, recently interested, or historically likely to want that visit type and time.
A same-day message goes out inviting them to claim the opening before it's gone.
The moment someone claims it, the slot is marked filled and the offer stops going out to everyone else.
It matches the opening's date, time, and visit type against patients who are overdue, recently expressed interest in that kind of visit, or have a history of booking similar slots — not a blast to the entire patient list.
The opening is marked filled immediately and the offer stops going out to anyone else, so the front desk never has to field two patients showing up for the same slot.
Staff mark the opening as cancelled in the dashboard and choose the visit type; the matching and messaging happen automatically from there.