Treatment plan follow-up

A treatment plan a patient didn't accept isn't a dead end

Roottine follows up with a short, honest sequence that explains what was recommended and why, breaks down the real cost in plain terms, and gives the patient a clear next step — instead of letting the plan quietly go cold.

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What it does

When a patient leaves without accepting a proposed treatment plan, Roottine sends a short follow-up sequence in the practice's own voice. Each message explains what was recommended and why it matters in plain, non-clinical language, then states the total cost first and plainly — a monthly or daily equivalent appears only as a brief aside for context, never as the headline. If the patient accepts, the practice is notified immediately.

Capability it provides

The practice gets a way to keep an unaccepted treatment plan in front of the patient without a staff member manually tracking who said no and following up by hand.

Outcome it creates

Fewer treatment plans that quietly disappear after the visit, and a patient who has a clear, honest picture of the recommendation and the real cost when they're ready to decide.

Patient doesn't accept a plan at checkout → it's never brought up againPatient doesn't accept → honest follow-up sequence explains it clearly → practice is notified the moment they accept

How it works

1

A plan goes unaccepted

Staff log the recommended treatment and its cost in the dashboard when the patient doesn't accept on the spot.

2

A follow-up sequence goes out

Written fresh in the practice's voice, explaining the recommendation in plain language, not clinical jargon.

3

The cost is stated plainly

The total cost comes first. A monthly or daily equivalent appears only as a brief, secondary aside for context.

4

Acceptance notifies the practice

The moment a patient accepts, staff are notified so they can get the visit scheduled while the decision is fresh.

Questions

Is this a sales script trying to pressure patients into treatment?

No. Every message is written to explain the plan honestly and break down the actual cost in plain terms — there's no countdown timer or artificial urgency, because that kind of pressure tends to backfire with patients weighing a real health decision.

How is the cost explained?

The total cost is always stated first, plainly. A monthly or daily equivalent is offered only as a brief aside for context — never as the headline number, and never dressed up with a gimmicky comparison.

What happens once a patient accepts?

The practice gets notified immediately so staff can follow up and get the visit on the schedule while the patient's decision is still fresh.

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