Answer routine questions after hours
Help patients find approved information about hours, insurance, financing, and policies.
AI Patient Personal Assistant
Your front desk closes. Your patients’ questions don’t.
Give patients a personal assistant that answers routine practice questions around the clock and knows when your team should help.
No app downloads. Review your setup before activation.
Hi! 👋 I'm here to help with questions about our practice — services, pricing, insurance, appointments, and more.
Quick note: for anything medical or urgent (pain, swelling, symptoms), please call us directly so the team can help properly.
What can I help you with today?
Easy to train. Built into the patient app. Clinical assessment stays with your team.
Made for the relationship you already have
Let your team focus on patients, not repetitive questions.
Reduce repetitive interruptions
Let the assistant handle common administrative inquiries.
Train it by talking
Give it your practice facts and instructions in a conversation.
Give patients a personal assistant
Patients can ask follow-up questions directly in their patient app.
Keep practice information consistent
Use the answers and guidance your practice has reviewed.
Make human help easy
Clinical and unanswered questions get a trusted phone number and an option to message the team.
How it works
A clear path from setup to the next patient experience.
Tell it about your practice
Share your real office hours, accepted insurance, payment options, location, and policies. Confirm the information before saving.
Teach it how to respond
Explain what it should say and when to route a patient to the front desk. Update approved information whenever it changes.
Let patients ask away
Routine questions use the approved practice information. Clinical assessment and questions it cannot answer go to your team, with a clickable phone number, a suggested question, and an option to send a team message.
Simple, affordable pricing
One service. Everything it needs.
Give patients answers and your front desk fewer interruptions.
Prefer the complete system? All features for $59/month.
AI Patient Personal Assistant
$20/month
Or $220/year · one month free
- Patient assistant available around the clock
- Natural conversations
- Practice training through chat
- Editable knowledge and instructions
- Routine administrative answers
- Patient app access
- Clinical and unknown-question handoff
- Direct team message option
- Optional reviewed aftercare relay
Dental practices, everywhere
Better patient relationships start with a clear next step.
The questions that bring practices to Roottine—and the clearer path we’re building around them.
A question worth answering
What is the next useful step for my patient?
Keep the recommendation and the next appointment connected.
A question worth answering
How do I keep care going after a busy week?
Review your messages once. Let the right follow-up arrive on time.
A question worth answering
What should we do with a slot that just opened?
Make the opening visible to patients who can request it.
A question worth answering
How can patients remember us between visits?
Stay familiar through stories, occasions, and thoughtful moments.
A few helpful answers
Frequently asked questions
What is the patient personal assistant?
It lives in the patient app and answers routine practice questions using information your practice has provided and approved.
How do I train it?
Have a conversation with it. Explain hours, policies, insurance, payment options, and how you want routine questions handled. Review and save the facts it should use.
Can I update it later?
Yes. Tell it about changes and confirm the updated information before it is used in patient conversations.
Can it provide clinical advice?
It does not diagnose or assess clinical questions. Those questions go to your team. By default, aftercare relay is also off. Your practice can separately review and enable exact, approved instructions for a relevant verified procedure.
What questions can patients ask?
Office hours, location, accepted insurance, payment options, appointment policies, parking, accessibility, and other approved practice information.
What happens when it cannot answer?
It gives the patient a trusted practice phone number and a clear question to ask the front desk. The patient can also choose to send the question to the team and receive a notification when the team replies.
Does it replace my receptionist?
No. It supports the front desk by handling routine information while people handle scheduling, complex requests, clinical concerns, and individual care.
Do patients need another app?
No. The assistant is part of their existing patient app.
Can custom instructions override clinical safeguards?
No. Clinical assessment stays with your team, and aftercare relay requires its own reviewed, relevant instructions and explicit activation.
Give every patient an assistant that’s available when questions arise.
Give patients a personal assistant that answers routine practice questions around the clock and knows when your team should help.
Get started