Bring overdue patients back
Remind eligible patients when they reach your chosen return interval.
Built for dental practices. Connected to your patients.
Recall & Cancellation Recovery
Bring patients back. Keep your chairs filled.
Reconnect with overdue patients and announce last-minute openings directly in their patient app.
No app downloads. Review your setup before activation.
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Automated recall. Clear openings. Your team confirms each appointment.
Made for the relationship you already have
Recover more from the patients and appointment time you already have.
Make cancellations visible
Let patients discover appointment slots that have just opened up.
Give patients a reason to return
Include an optional gift offer with clear conditions and eligibility.
Reduce repetitive front desk work
Reuse recall settings and send an opening announcement to the right audience.
Make more of your schedule
Give suitable patients another opportunity to request an available appointment.
Create more appointment opportunities
Build on existing patient relationships instead of relying entirely on new acquisition.
How it works
A clear path from setup to the next patient experience.
Choose when to recall patients
Use 180 days, 365 days, or a custom interval after the patient’s last verified visit.
Review the message and gift
Customize the ready-made recall message and optional gift offer. Review the wording, eligibility, and expiry before activating it.
Let recall run automatically
Eligible patients receive their recall message when the chosen interval is reached.
Announce a newly available slot
Choose the service, edit the patient-facing details, set the date and time, and select the audience.
Patients request the opening
The opening appears in the patient app. A patient can claim the opportunity to request that appointment.
Your team confirms the booking
The practice receives the patient’s claim and confirms that the appointment is suitable before finalizing the booking.
Simple, affordable pricing
One service. Everything it needs.
Bring patients back. Keep your chairs filled.
Prefer the complete system? All features for $39/month.
Recall & Cancellation Recovery
$5/month
Or $55/year · one month free
- Automated patient recall
- Custom recall intervals
- Editable recall messages
- Ready-made message starting points
- Optional custom gift offers
- Open-slot announcements
- Patient app opening requests
- Practice claim notifications
Dental practices, everywhere
Better patient relationships start with a clear next step.
The questions that bring practices to Roottine—and the clearer path we’re building around them.
Built for dental practices. Connected to your patients.
A few helpful answers
Frequently asked questions
What is Recall & Cancellation Recovery?
It combines automated recall messages with announcements for newly available appointments in the patient app.
How do recall messages work?
Choose an interval after the last verified visit, review your message, and add an optional gift. Eligible patients receive it when the interval is reached.
Can I choose my own interval?
Yes. Choose 180 days, 365 days, or a custom supported interval.
Can I customize the message?
Yes. Edit the subject, preview, and message body, or use the ready-made starting point.
Can I offer a gift for returning?
Yes. Set your gift, conditions, and expiry. Your practice confirms eligibility and any applicable professional or insurance requirements.
How does cancellation recovery work?
Enter the service, patient-facing details, date, time, and audience. Interested patients can request the opening in their app, and your team confirms the booking.
Does the system automatically book an appointment?
No. It helps announce openings and receive patient requests. Your team decides suitability and finalizes the appointment.
Do patients need to download an app?
No. Their patient app works in a browser and can be added to the home screen.
Will it increase revenue?
It can create more opportunities for returning patients and filled appointments. Actual outcomes depend on patient participation, suitability, and completed visits.
Stop letting patients drift away and appointments sit empty.
Reconnect with overdue patients and announce last-minute openings directly in their patient app.
Get started