Dental recall automation
Monitors the elapsed time since each patient's last visit. At 180 days, it sends a personalized, non-clinical email carrying a gift with a 7-day claim window. At 365 days, it escalates.
Get StartedThe recall engine monitors the elapsed time since each patient's last visit. At 180 days, it sends a personalized, deliberately non-clinical email carrying a gift with a 7-day claim window. At 365 days, it escalates to a stronger message. If the patient calls to claim a gift but still hasn't booked within 90 days of that call, a bonus offer fires automatically.
Capability it provides
The practice gets a recall system that runs on a clock no human has to watch, covering the exact population — patients who are overdue but not yet lost — that reactivation research identifies as the highest-value, lowest-cost segment to win back.
Outcome it creates
Fewer patients silently cross from 'overdue' into 'gone.' Independent industry data indicates dental practices lose about a quarter of their patient base to attrition annually, and that reactivating a lapsed patient costs meaningfully less than acquiring a new one — while multi-touch, multi-attempt outreach measurably outperforms a single reminder.
Every completed visit resets the recall clock for that patient, tracked automatically in the background.
A personalized, non-clinical email with a real gift and a 7-day claim window — framed as a reason to come back, not a bill reminder.
If the patient still hasn't returned, a stronger message goes out, honestly acknowledging the longer gap.
Patients who engaged but didn't follow through get one more automatic nudge, rather than being written off.
It tracks the elapsed time since each patient's last recorded visit and fires automatically at the 180-day and 365-day marks — no staff member has to pull a report or start a call list.
If they call to claim a recall gift but still haven't booked within 90 days of that call, a bonus offer fires automatically to try again.
No. Each message is written fresh in the practice's own voice with a deliberately non-clinical, empathetic tone — not a form-letter reminder.